STUDIO POLICIES and CLASS REGISTRATIONS

(or good things to know)

  • Sign up with the MindBody Scheduling App on the Pilatesblackoak.com in order to reserve and guarantee your space in class or your appointment or semi-private session.

  • Privates or Semi-Privates are available outside of listed class times. To arrange this, please email Susan at pilatesblackoak@gmail.com.

  • Pilates at Black Oak is a seasonal business for Summer, Fall, and Winter Sessions.

  • Please honor a 24 hour cancellation policy. If you sustain an illness or injury within that 24 period, please email or text that you cannot come. NO charge for last minute illness, but please text 6506193575 that you cannot come.

  • SPRINGBOARD AND REFORMER classes are labeled based on their intensity and skill level taught.

  • Please sign an intake and liability waiver prior to taking your first class or appointment session.

  • All sessions/classes are to be paid for in advance of the session by cash or check in the studio. The MindBody registration program tracks all client payments and I will make every attempt to let you know when your class series is finished. Packages of 5 expire 12 months from date of purchase.

  • Classes are subject to change and may be cancelled after low enrollment. Please check the online schedule.

  • There are no refunds/transfers for expired and unused sessions.

  • Susie Whipp does not “treat, diagnose, or provide therapy” for any medical concerns. Pilates is an exercise program. A doctors approval is highly suggested and encouraged before beginning any new exercise program. Pilates at Black Oak reserves the right to request a doctors approval before beginning classes/sessions.

  • For safety of all clients, please do not consume medications while in the studio or during classes.

  • In consideration for other clients, please do not wear any strong smelling scents or perfumes.

  • Cell phones should be on “silent mode” while in the studio.

  • Do you question which class is appropriate for you? Contact Susan at pilatesblackoak@gmail.com

  • Classes start and end on time. All sessions are 55 minutes.

  • Susie is available for off-site sessions in your home.